Privacy Policy

1. Introduction

At Aspira CDE, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information
When you interact with Aspira CDE, we may collect personal information that you provide to us, such as:

Contact Information: Name, email address, phone number, and mailing address.
Financial Information: Details you provide when applying for services, such as income, employment status, and financial history.
Demographic Information: Age, gender, and other details relevant to our programs and services.
Account Information: Username, password, and any other information related to your account with us.
Communication Records: Emails, phone calls, and other communications with our team.

2.2 Non-Personal Information
We also collect non-personal information automatically as you navigate our website:

Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and click-through data.
Device Information: Details about the device you use to access our website, such as IP address, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and collect analytics data.

3. How We Use Your Information

Aspira CDE uses the information we collect for the following purposes:

Service Provision: To provide and manage the services you request, such as financial counseling, housing applications, and educational programs.
Communication: To communicate with you about your account, our services, and other relevant information, including newsletters and promotional materials.
Personalization: To customize your experience on our website and tailor our services to your needs.
Security: To protect our website, users, and systems from fraud, unauthorized access, and other security threats.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Analytics and Improvements: To analyze website usage, improve our services, and develop new offerings based on user feedback.

4. Sharing Your Information

Aspira CDE does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, providing our services, or conducting our business. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if such disclosure is necessary to protect the rights, property, or safety of Aspira CDE, our users, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner or entity.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Correction: You may request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You may request that we delete your personal information, subject to certain exceptions as required by law.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Cookies: You can set your browser to refuse cookies or to alert you when cookies are being used. However, some website features may not function properly without cookies.

To exercise any of these rights, please contact us at [your contact email/phone number].

6. Data Security

Aspira CDE takes data security seriously and implements reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technologies to protect sensitive data transmitted online.
Access Controls: We restrict access to personal information to employees and contractors who need it to perform their job functions.
Regular Audits: We conduct regular security audits and assessments to ensure our data protection practices are up-to-date and effective.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Aspira CDE. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Aspira CDE does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

Aspira CDE may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aspira CDE
7400 NW 29th Street Margate, FL 33063

Email: info@aspiracommunity.com
Phone: (754) 224-7646

Last Updated: 08/01/24